TurnKey ISD implements extensive Configuration Management Database (CMDB) to capture all information related to a configuration item(CI) including the relations between different configuration items. A major challenge in Configuration Management is to decide on what level of CI granularity to capture in CMDB. SASU provides two special features, Group Level CIs and CI Copies to facilitate data management irrespective of CI granularity. SASU’s Configuration Management features include but not limited to the following. 

Some of the Key Features of our Configuration Management Solution are: 

• CI Relations Relationships between configuration items like parent-child and peer-to-peer (connected to) can be capture d and graphically displayed.

• CI Versioning and Base lining CI versioning is implemented to enable CI base lining. Feature for falling back to previous base line in case of issues is supported.

• Audits SASU facilitate s periodical audits to configuration items. Audit reminders, audit reports, and audit comments are captured.

• Group Level CIs can be created and members of the group can inherit the properties of the group. For example, if a group level created then all other windows servers can inherit the support information as the windows servers are supported by Sever support team. This feature will speed up the initial data entry as many servers of the same type exist in the company.

• CI Copies Similar as sets can be maintained as copies to reduce the overhead of maintaining full information about each as set. For example, a software item like windows XP can be a single as set and all other windows XP software can be treated as individual copies , at the same time allowing each of them to be uniquely identified by its relationship to other assets (Sever) and/or its license information.