Key Features

      The TurnKey ISD ITIL solution suite can be offered as a hosted solution or deployed on-site or can be offered as a combination of these two models.

      Application deployment, administration and customization are made very simple and intuitive without the involvement of a technical person.

     Our Advanced Multi-tenant architecture entails the offering of flexible and affordable pricing models to fit any organization’s budget and needs.

     Offers 125+ out of the box canned OM, KPI and CSF Reports, in addition to creating graphical, multi-dimensional and tabular reports “from scratch”.

     Businesses can define rules to facilitate automatic Escalations, Notifications, Prioritization, Exceptions and much more….

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 SASU Datasheet
SaaS Development Platform                                                                                        

 As Software-as-a-Service (SaaS) is gaining momentum, organizations seeking to create web-based services and solutions are also increasing. Though SaaS is making it easier for organizations of all sizes to consume SaaS applications, however developing a SaaS solution is beyond the reach of mid and small scale organizations as they generally don’t have the resources and expertise to architect and build multi-tenant solutions for their business needs.

SaaS Application Support Utilities (SASU) provides a flexible, economical, easy to use and extendable component-oriented platform for organizations to build their own solutions. SASU’s multi-tenant architecture provides all the necessary generic components like reporting, dashboard, email, help, file handling capabilities and others to build a SaaS solution quickly. Organizations only need to concentrate on their business logic and plug it into the development framework.

SASU is based on Microsoft .Net technology and developers can use Visual Studio .Net Integrated Development Environment (IDE) to develop their front-end business components and can use SQL Server, Oracle or DB2 database for the backend. SASU provides an easy to follow design guideline that organizations can leverage to build their custom solutions without incurring the cost of architecting and building the solution from scratch. ZeroTouchWare flagship product suite TurnKey ISD is built on top of SASU and has Incident, Problem, Change and Configuration management products. 

SASU gives organizations the jump start needed to decreases the time to develop the solution and to gain the benefits of Web 2.0 momentum. ZeroTouchWare will also provide training and support to enable organizations to achieve their business objectives.

Out of the Box Components:
  •  File Upload and download
  • Customizable Emails, Reports and Lookup data
  • Configurable Workflow
  • Customizable Help content
  • Context sensitive Help
  • Role based security access
  • Customizable history reports
  • Rule driven functionality
  • Zero touch administration capabilities
  • Customizable dashboard
  • Subscription services
  • Notification services

SASU   SASU
 
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